Dear YallaBit Users,
As mentioned in our previous announcement, we have been requested from our bank to close our bank account, therefore, we cannot process bank transfers; however, we would like to reassure you that all of your crypto holdings are safe and accessible through YallaBit. Rest assured that our custodian service (Wallet Service) is operational and that you may access your funds by simply logging in. Please note that we have changed our fees to 0.5%, to allow our users to convert between cryptocurrencies and trade at a low cost.
In case you want to withdraw funds to your bank account, we suggest you move your crypto to an exchange that supports Fiat withdrawals.
We are still working very hard to find a solution for the problem at hand and we will keep you updated on any further developments.
Regards,
Talal Alyaseen
CEO of YallaBit